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  <titleInfo>
    <title>Agility in health care</title>
    <subTitle>strategies for mastering turbulent markets</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Goldman, Steven L.</namePart>
  </name>
  <name type="personal">
    <namePart>Graham, Carol B.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
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  <originInfo>
    <place>
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    <place>
      <placeTerm type="text">San Francisco, Calif</placeTerm>
    </place>
    <publisher>Jossey-Bass</publisher>
    <dateIssued>c1999</dateIssued>
    <dateIssued encoding="marc">1999</dateIssued>
    <edition>1st ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
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    <extent>xxviii, 228 pages : illustrations ; 24 cm.</extent>
  </physicalDescription>
  <note type="statement of responsibility">Edited by Steven L. Goldman and Carol B. Graham ; foreword by Jeff Goldsmith ; sponsored by Agility Forum.</note>
  <note>Includes bibliographical references (p. 217-220) and index.</note>
  <subject authority="lcsh">
    <topic>Health maintenance organizations</topic>
    <topic>Miscellanea</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Competition</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Organizational change</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Customer services</topic>
  </subject>
  <classification authority="ddc" edition="23">362.104258 AGI </classification>
  <relatedItem type="series">
    <titleInfo>
      <title>The Jossey-Bass health series</title>
    </titleInfo>
  </relatedItem>
  <identifier type="isbn">0787942111 (cloth)</identifier>
  <identifier type="lccn">98040111</identifier>
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    <recordCreationDate encoding="marc">200218</recordCreationDate>
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