@book{5988,
	author = {Taylor, Shirley. and Gartside, Leonard.},
	title = {Gartside's model business letters :},
	publisher = {Pearson Education Asia,},
	year = {c1998 [Reprinted 2002].},
	address = {Delhi :},
	edition = {5th ed.},
	note = {Includes index.}
}